What is the order process from the online store?
The procedure to make purchases in the online store www.nommo.gr is simple. Browse the online store through the categories or search for the products that interest you. Once you find the product you want, select the cart icon and it will show you the cart contents on the right side. You have two options, continue shopping or go directly to checkout by following the steps to complete your order. You have the option to complete your order using your personal account or continuing as a “Guest”. You fill in all the necessary fields and select the “Complete order” field to proceed to the “Checkout” step.
If you have chosen to pay by credit or debit card, you will automatically be taken to the secure environment of Viva Wallet to complete the payment of your order. Upon completion of the order, you will be sent an e-mail confirming your order which will inform you that your order has been registered with the corresponding code and the details of your order. By logging into your account and selecting “track order” you can see what stage your order is at.
Can I order by phone or email?
Alternatively, you can place your order by phone at 26510.71332 or by email: nommoethnicshop@gmail.com.
Creating a personal account is necessary to place an order?
No, to register your order you can either create an account or continue as a “Guest”.. If you are visiting the nommo.gr online store for the first time, it means that you have not created an account to become a member. However, if you create an account, as a registered user you will track the progress of your orders, receive updates and offers, have access to previous orders and manage shipping and billing addresses.
It is not necessary to create a member account to complete an order as a guest, the purchase will simply be completed as a guest. As a “Guest” you will not have access to the above services.
How can I create an account?;
You can create your personal account by pressing the “Login / Register” icon where you will fill in your details and complete your registration.
How can I modify my details?
To change your information, you will go to the “Account” page where in the edit form you will make the changes and “Save”.
How can I recover my password?
Selecting “Login” will take you to the “My Account” page and select the link “Lost your password?”
How can I cancel my online order?
You can cancel your order in the following two (2) cases:
– Before the order is completed, press the “Cancel” button and the order process is automatically stopped.
– However, if the product has been completed but not yet shipped, you can contact us by phone or e-mail so that we can cancel your order.
Return products
For any change, it is necessary to contact us either by phone or email. Return costs are charged to us only in the event of a defect or error during shipping. In any other case, shipping costs are borne by the customer.
How can I be informed about the progress of my order?
After logging in with your login details, go to the “My Account” field where your placed orders will be displayed.
Which payment methods are supported?
You can make your purchases from nommo.gr in the following ways:
– Payment by credit or debit card
– Payment via PayPal
– Payment by Cash on Delivery
– Bank deposit
What is the shipping cost?
Shipping costs are 3.00 euros, while cash on delivery costs are 2.00 euros.
How can I be informed about the security of my personal data?
Πραγματοποιώντας αγορές από το ηλεκτρονικό μας κατάστημα, τα προσωπικά σας δεδομένα είναι απολύτως ασφαλή. For more information see the “Privacy Policy” section.
How can I contact you?
To contact us, go to the “Contact” page where our contact information is listed or call us at 26510.77321 or send us an e-mail at nommoethnicshop@gmail.com.
